POP MART THE MONSTERS Labubu Clothes

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1. About the product

The price of the product that has not been unpacked and the price of the product that has been unpacked are different. The default is that there is no defect. If there is a defect, we will mark it.

2. Payment:

We currently only support payment in US dollars, and the payment method can only be PAYPAL.

3. Shipping:

For expedited delivery (7-30 working days), we will normally ship within three days. Please check the logistics information for the specific time.

3. Customized products:

We provide customization services. You can contact us by submitting a work order. The time varies depending on the difficulty of customization.

4. Online customer service hours

Monday to Friday 10 am to 10 pm (Shanghai time zone).

5. Defects:

(1) Limited products are not exchangeable. If you find that the product has a serious defect, please contact support@popmarttoys.com within five (5) days after receiving the product and provide the relevant order number and the unboxing video of the statue.

(2) For information security reasons, please contact us through the email address you used when placing the order. A customer support representative will contact you to help you resolve the issue.

(3) To avoid disputes over returns and exchanges, customers are encouraged to video unpack. The video must be completed within two days of delivery. The video should clearly show the shipping order, packaging condition, and product defects.

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POP MART THE MONSTERS Labubu Clothes

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